Languages: Greek, English, French
Price (from): €4,800
A highly skilled International trainer, Coach and HR consultant, combining 32 years of deep knowledge and experience in Training & Coaching, delivers a return on investment and customer satisfaction.
With a degree in Counselling and Organizational Psychology, has trained over 55.000 people internationally, +500 hours in coaching.
Has excellent communication skills designs and delivers customized soft-skills training.
A true partner to her clientele, committed to continuous improvement, driven by excellence and focused on long term growth.
About the training
Dealing with conflict is inevitable. A study by the AMA (American Management Association) found that managers spend at least 24% of their day managing conflict, without specifying if this included the resolution of the conflict. The most important part in conflict management is resolving the conflict, so that win-win is achieved and motivation is kept high.
Concept of the Leadership role in the conflict; Ability to engage with people
The ability to adapt to the appropriate style to effectively resolve the conflict
Become prepared to cope with difficult situations and resistance to achieve win-win
Understanding the necessity of Emotional Intelligence
Excellent communication skills