Effectively responding to behaviour
by Frank SteenhuizenLanguages: English, Dutch
Price (from): €2,200 / day
Share ShareAbout the trainer:
Frank supports companies with human and organisational development issues in the areas of management, human resources, sales, communication and cooperation.
He has designed and delivered over hundreds highly interactive training days & coaching sessions for companies like PriceWaterhouseCoopers, ING, Rabobank, Mazda, Hyundai, Q-Park, Zimmer Biomet, Bastion Hotels.
Entrepreneur and partner at The Up Company. Is a trainer and coach for more than 15 years. Often on themes such as personal effectiveness, customer focus, communicating more effectively, making choices from a different behavioural style, improving assertiveness, etc.
His motto is: the training or coaching is only meaningful if the desired behaviour is then created and permanently applied.
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Effectively responding to behaviour by Frank Steenhuizen
About the training
#Leadership #Behaviour #Sales #Effectiveness #Soft Skills #High Performance #Coaching #Communication #Motivation #Empowerment #Performing #Collaboration
By responding effectively to behaviour, you achieve more. Goals are reached faster and you make a connection with others faster. In the training you learn to understand your own behaviour and to accept the behaviour of someone else because you see patterns more quickly. This is a practical training; not only about theory, but also about learning to respond to behaviour in practice on the basis of your own cases. This will enable you to communicate more effectively after the training and to work together even better with customers and colleagues. A personal behavior test and analysis is part of the program.
Learning outcomes
Learning outcomes
Participants learn: - What is one's own communication style, the accompanying behaviour and the effect this has on others - Understand and appreciate the difference between people, resulting in better communication and cooperation.
Learning outcomes
* Recognize patterns in interaction with others * Dealing more effectively with the behavioural styles of others * Adapt your own way of communicating to the needs of the other party in order to achieve better cooperation.
Output
You learn what the do's and don'ts of communication are, how to increase your influence and how to deal with resistance and other challenging situations in a way that suits you. These practice sessions focus on your daily practice and offers you inspiring and interactive exercises.
SUPPLEMENTARY
Training on insights and changing behaviour is important. Securing the desired behaviour is at least as important. Together with the client, Frank will contribute to embedding the desired behaviour. For example, by coaching the manager(s) on the desired output and securing this training.
Behaviour Analysis
Insight into one's own behaviour and behavioural preferences on the basis of the personal behavioural analysis.
Program
Explanation of the DISC model and the different DISC communication styles
Recognize and adapt to the DISC style of the other person
How to avoid miscommunication
Effectively influencing behaviour
Increase self-knowledge, personal style and insight into underlying motives.
Insight into one's own qualities and talents.
What makes me unique and how can I avoid my pitfalls?
Main benefits
- #Wide collection of the biggest experts
- #Filters for all kinds of needs
- #User friendly platform
- #Fast and cheap
- #Highest level of proficiency