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Customer service / customer experience

by Geoff Ramm

Languages: English

Price (from): €12,000 / day

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About the trainer:

Geoff Ramm is the creator and author of Celebrity Service. He’s challenged and inspired audiences across six continents to create award-winning ideas to outperform the competition. In a recent feature, Forbes called this….‘A Game Changer’. His clients include Emirates, Specsavers, and McDonald's and he works across sectors including hospitality, aviation, retail and professional services. How it looks like

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Customer service / customer experience by Geoff Ramm

About the training

#rethink, redesign, and refine a higher level of customer service   #The entire team will benefit

’Celebrity Service’ is a fully interactive program featuring powerful and real-life keynote stories and group training challenges

Learning outcomes

Become the master of your business

Everyone walks away with the creative and easy to use philosophy, the ideas to bring it to life in your business and more importantly the techniques to generate and deliver Celebrity Service to all clients or customers long after the session has finished


  • The Celebrity Service Philosopy – where it came from and what it can do for you and your organisation

  • The Stories – hundreds of real life, humorous, examples of Celebrity Service worldside to inspire and enthuse everyone on the training

  • The Results – see the awards, the increased NPS scores and the repeat business

  • The 9 Stage Programme will include; Consistency, Excitement, Love, Engagement, Bravado, Response, Independance, Thank You and You, Your Team

Main benefits

  • #Wide collection of the biggest experts
  • #Filters for all kinds of needs
  • #User friendly platform
  • #Fast and cheap
  • #Highest level of proficiency

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