EFFECTIVE COMMUNICATION ADAPTED TO BEHAVIOURAL STYLE
by Janez HudovernikLanguages: English, Croatian, Slovenian, Serbian
Price (from): €3,980 / day
About the trainer:
Janez Hudovernik is an experienced trainer and facilitator who has over 30 years of sales and leadership experience. He started his career in Sales at IBM Slovenia as a Sales Representative. Janez then moved into the training and consulting a business, where he has been active for the last 23 years. It is here that he developed his career, along with establishing his own consulting company, and is today focusing on complex sales training and coaching in the B2B business setting.
His specialty is the development of highly effective sales teams in various industries. Through these deliveries, he has gained profound knowledge in the telecommunications, automotive, retail and finance sectors. His work with sales teams is engaging, practical and supportive. He also has a strong reputation for working with successful sports teams in the topics of full engagement, motivation, and mental preparation.
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EFFECTIVE COMMUNICATION ADAPTED TO BEHAVIOURAL STYLE by Janez Hudovernik
About the training
#self understanding #self assessment #communication #behavioural style
The persolog® Personality profile describes human behavior according to four behavioral styles aimed at a better understanding of one ‘s own needs and those of others.
People with a dominant behavioral style (D) are motivated to solve problems and obtain quick results.
People with an influencing behavioral style (I) are motivated to convince others and to influence them. They are open and mostly express their thoughts and feelings optimistically.
People with a steady behavioral style (S) are motivated to create a predictable environment. They are patient and good listeners.
People with a cautious behavioral style (C) are motivated to reach high standards.
Three key steps:
- Shape. Consciously capture others’ behavior.
- Contacts. Analyze your personal behavior.
Personally. Steer your behavior in the desired direction.
Learning outcomes
Dominant behavioral style (D)
Improved communication in your teams; You will be able to recognise behavioural styles of others
Influencing behavioral style (I)
Better self-understanding – what are your behavioral tendencies and why you behave in a predictable way in certain situations
Steady behavioral style (S)
Different self-assessment and coaching tools; You will get strategy for adapting your communication to the behavioural style of others
Cautious behavioral style (C)
Less conflict, better dealing with conflict; to understand and practical for Easy application; useful in business and personal life
Program
1. PERCEPTION
a. How I see myself, how others see me?
b. Golden and platinum rule of communication
2. FOUR BASIC BEHAVIOUR STYLES
a. History of behaviour theory
b. Four basic behaviour styles
c. Understanding the 4-quadrant grid
3. PERSOLOG® BEHAVIOUR STYLE - DISC PROFILE
a. What is my persolog® behaviour profile DISC?
b. Key behaviour characteristics – my strengths and weaknesses
c. Movement of points on the graph
d. Practical examples
4. HOW TO RECOGNISE THE BEHAVIOUR STLYE OF MY ASSOCIATES, CUSTOMERS?
a. Strategies and tools for recognizing and measuring different styles
b. What are typical characteristic that I can observe and recognise while communicating
5. HOW TO ADAPT MY STYLE?
a. How to use platinum rule?
b. How to adapt to different styles?
i. How to adapt to high D, I, S, C
c. How to persuade, what helps, what I have to avoid and what hinders communication?
d. Real Plays: hot to adapt to different behaviour style
6. ACTION PLAN
Main benefits
- #Wide collection of the biggest experts
- #Filters for all kinds of needs
- #User friendly platform
- #Fast and cheap
- #Highest level of proficiency
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