Business processes management
by Javanshir AbdullayevLanguages: English
About the trainer:
Experienced manager, macroeconomist, advanced management consultant and trainer and director at Azerbaijan Bank Training Center.
Provides trainings on various business topics:
Financial Markets & Financial Tools, FRM | Part 1, Credit Risk Management in Banks, Risk Management in Banks, Assets classification and provisions in banks, The recommendation of the Basel Committee on Risks, Organization of anti-corruption in banks, Stress testing, Image and strategic risk management, Market risks management, Credit Risk Management, Liquidity Risk Management, Organization of risk management, Anti-Money Laundering Measures.
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Business processes management by Javanshir Abdullayev
About the training
#6Sigma #qualitymanagement #processimprovements #processanalysis #processmaps #processcharts
Duration: 8 hours (twice a week for 4 hours) Target Group Managers & specialists charged in organization of bank processes, Managers of Structural Units, Internal Audit Language Azerbaijan
Learning outcomes
Methods of process improvements
Essence of 3 methods of process improvements (quality management, reengineering and 6 sigma)
Quality of customer service
Improving quality of customer service through optimization of business processes
Reduced operational costs
Reducing of operational costs through optimization of business processes
Program
Module 1: Principles of efficient organization of business processes
Module 2: Methods of process improvements
Module 2: Reorganization
Module 2: Quality management
Module 2: 6 Sigma
Module 3: Methods of process analysis
Module 3: Quality improvement through optimization of processes
Module 3: Revision of business processes and reducing of operational costs
Main benefits
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- #Fast and cheap
- #Highest level of proficiency