About the training
• What is effective communication and why is it important?
• What are the Communication Channels (5 senses)
• 10 key factors that hinder effective Communication
• The Power of Verbal Communication
• The technique of reflection
• The keys that open the door to conversation and the 12 ways to cut off each other's talk
• Differences in communication between men and women (think, talk and decide differently)
• The importance of tone of voice pauses etc.
• How do you read people's body language and what is positive body language
• How to Improve Communication
• The 4 categories of Communication Types:
- In which category do I belong
- The features of each type
- How to recognize the communication type of the client
- How to deal effectively with all types of Communication
- The importance of behavioral adjustment I'm at your disposal for anything else you need. Sincerely, Melina Tsikogiannopoulou
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