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Dealing with change & difficult conversations

by Paula Gil Navarro

Languages: English, Spanish

Price (from): €0

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About the trainer:

My name is Paula Gil Navarro and I am passionate about helping people maximize their potential and interpersonal skills. I believe that sometimes all it takes is for someone to ask the right questions to help you reach your potential. I focus on topics related to communication skills, teamwork and management. 

After many years of working in HR at Google, I have moved to work in a startup focused in Artificial Intelligence. I have learned a great deal on how the tech world works, from a tech giant to an early-stage startup, what makes someone thrive or suffer in that environment and what tools are available to each one of us to make this professional journey more entertaining and less stressful. 

My training sessions are mainly focused on experiential learning. This method reinforces learning with realistic scenarios that allow for easy transfer of knowledge and skills back to the participant's daily job context.It provides participants with a safe environment in which to practice and develop skills, as well as can get participants "in the grip" of a real situation and thus allow them to reflect on their reactions and performance.


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Dealing with change & difficult conversations by Paula Gil Navarro

About the training

#feedback   #conversations   #conflict

This course is designed to help learners deal with change, specifically focused on their personal adaptability to it. At the same time, since changing environments usually come together with difficult conversations, participants will also learn tools that will help them carry out these conversations in a fruitful manner. Using a workshop approach, this course combines insights from the academia with time for learners to practice applying the tips and concepts covered. Participants will walk away from this interactive session with a better understanding of how to face changing situations and maintain healthy relationships in this chaotic context.

Learning outcomes

Understand change

Describe the stages of transition and identify where they are depending on the context

Handle difficult conversations

Manage difficult conversations taking into account key factors of influenc


  • What are the key factors when dealing with change?

  • Changes from a personal point of view: how are we coping?

  • What makes a conversation “difficult”?

  • Framework to prepare for difficult conversations

Main benefits

  • #Wide collection of the biggest experts
  • #Filters for all kinds of needs
  • #User friendly platform
  • #Fast and cheap
  • #Highest level of proficiency