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Communication Skills

by Rowena Khanna

Languages: English

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About the trainer:

I'm a facilitator, coach and psychotherapist who is passionate about supporting women, diversity and deep internal transformation that leads to real change. My career path has taken me around the world working with teams and individuals at all levels in organisations facilitating transformational change events and leadership/management development workshops. So, 25 years later, still very much involved in these kinds of programmes I have developed some unusual specialist areas.


I love creating bespoke leadership development workshops that are aligned with leadership capabilities such as resilience, authentic leadership, women in leadership and leading with emotional intelligence. I love exploring behaviour and how to influence performance through learning interventions that really engage from the top down and inspire people to think and behave in a new way. I have a passion for coaching and supporting people to show up and be themselves more fully at work.


I'm told I bring an unusual depth to the work that I do. I've spent 7 years studying and practising psychotherapy which I believe has made me a better facilitator and human being. It has equipped me to deal with some of the more challenging things that one encounters in organisations and with the skills to support others to handle relational wounding, dysfunction and the things many people avoid. I aspire to live my values and embody the things I talk about and it hasn't been easy to get there, so a lot of the work that I do is supporting people to craft their own character, face themselves honestly and work on themselves from the inside out.


I love to balance my time between design and delivery of workshops and regular one-to-one work on-line or face-to-face. Everything I do, I do from the heart, with integrity and I give it my all.


Additional Events

  • Emotional Intelligence

  • Personal impact and confidence

  • Assertiveness

  • Train-the-trainer

  • Negotiation Skills

  • Management skills for administrative professionals


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Communication Skills by Rowena Khanna

About the training

#confidentcommunication   #practicaltoolsthatwork   #selfawareness   #feedbackfromfacilitator   #impactfulcommunication

It is said ‘Communication is the result you get’ and the more effective you are at communicating the more successful you are in your job. Now that we are working in a competitive global market good interpersonal skills and cultural sensitivity are critical skills for successful leaders and high-performing employees. This three-day event is for anyone who would like to understand how to communicate more effectively with their internal and external customers. (Advanced available too 1-3 days)

Learning outcomes

Effective communication in the workplace

Understand the importance and benefits of effective communication in the workplace

Overcome barriers to communication

Explore the barriers to communication and the impact of poor communication in organisations

Deliver the message with the success

Discover the stages in the communication process and how to plan your message and deliver it clearly and confidently

Discover communication mediums

Analyse the communication mediums and their advantages and disadvantages

Adjust to the different communication styles

Understand the different communication styles and learn to modify your behaviour to achieve better results

Feedback as an advantage

Discover how to give and receive constructive feedback as a way to build lasting relationships

Influence others

Demonstrate assertive and proactive communication to improve your ability to influence others

Improve listening skills

Explore the 3 levels of listening and practice listening for facts and feelings for success in meetings and to improve engagement

Manage the meetings

Gain experience in planning, participating and facilitating meetings

Driving results and high performance

Discover executive coaching skills for driving results and high performance

Influence and build trust

Experience delivering proposals to influence and build trust


  • What is effective communication at work?

  • The barriers to communication game

  • Models for great communication best practice

  • Communication mediums – the challenge of email

  • Communication styles questionnaire and activities

  • Delivering impactful feedback

  • Assertive behaviour for influencing

  • 3 levels of listening activity

  • Planning and running great meetings

  • Coaching as a way of behaving at work

  • A model for high impact proposal delivery

Main benefits

  • #Wide collection of the biggest experts
  • #Filters for all kinds of needs
  • #User friendly platform
  • #Fast and cheap
  • #Highest level of proficiency