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Soft Skills Masterclass

by Rowena Khanna

Languages: English

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About the trainer:

I'm a facilitator, coach and psychotherapist who is passionate about supporting women, diversity and deep internal transformation that leads to real change. My career path has taken me around the world working with teams and individuals at all levels in organisations facilitating transformational change events and leadership/management development workshops. So, 25 years later, still very much involved in these kinds of programmes I have developed some unusual specialist areas.


I love creating bespoke leadership development workshops that are aligned with leadership capabilities such as resilience, authentic leadership, women in leadership and leading with emotional intelligence. I love exploring behaviour and how to influence performance through learning interventions that really engage from the top down and inspire people to think and behave in a new way. I have a passion for coaching and supporting people to show up and be themselves more fully at work.


I'm told I bring an unusual depth to the work that I do. I've spent 7 years studying and practising psychotherapy which I believe has made me a better facilitator and human being. It has equipped me to deal with some of the more challenging things that one encounters in organisations and with the skills to support others to handle relational wounding, dysfunction and the things many people avoid. I aspire to live my values and embody the things I talk about and it hasn't been easy to get there, so a lot of the work that I do is supporting people to craft their own character, face themselves honestly and work on themselves from the inside out.


I love to balance my time between design and delivery of workshops and regular one-to-one work on-line or face-to-face. Everything I do, I do from the heart, with integrity and I give it my all.


Additional Events

  • Emotional Intelligence

  • Personal impact and confidence

  • Assertiveness

  • Train-the-trainer

  • Negotiation Skills

  • Management skills for administrative professionals


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Soft Skills Masterclass by Rowena Khanna

About the training

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This 4-day Soft Skills MBA is an investment in you as a leader or future leader and it has been designed specifically for the UAE audience. There are many people in the world who hold MBA’s however when it comes to the real world of work it’s your interpersonal skills that really become a priority mainly because it is about cultivating relationships and learning to deal with a multitude of behavioural and interpersonal challenges. This course has been designed with this in mind. It provides a comprehensive and experiential dive into important interpersonal skills such as Assertiveness, Emotional Intelligence, Influencing Skills, Communication Skills and Managing Teams. The purpose of this event is to improve your confidence so that you can return to your role with practical tools and techniques to apply each day so that you become outstanding in your role. The first half of the training will focus on building your character and providing you with the skills to improve your personal impact at work. The second stage is about others and giving you tools to build lasting relationships and empower colleagues through coaching and team building. Even if you are not already a manager or leader this course will empower you for the next chapter in your career

Learning outcomes

Communication and organisational skills

Gain all the communication and organisational skills required to work in a fast-paced corporate environment so that you stand out in your organisation


Develop your self-awareness, confidence and ability to raise your own profile and become a high-performer

Planning and time management

Understand the necessity of planning and time management, coping with pressure and demonstrating high levels of emotional intelligence in challenging situations

Relationship dynamics

Apply key tools and methodologies to cope with relationship dynamics and the impact of change

Lead, motivate and inspire a team

Discover how to lead, motivate and inspire a team to deliver optimum results


  • What is effective communication and why does it matter?

  • Planning to communicate

  • Communication mediums and email challenges

  • Adapting your style

  • Dynamic presentations

  • Presentation delivery and feedback

  • Assertion and respect

  • Meetings magic

  • Focused feedback skills

  • Covey’s matrix

  • Time management tips

  • Colourblind game to explore communication skills

  • Call management model

  • Questioning skills

  • Coaching for high performance

  • Coaching practice

  • Conducting motivational 1-2-1’s

  • Advanced influencing skills

  • Team formation and challenges

  • Team building simulation

Main benefits

  • #Wide collection of the biggest experts
  • #Filters for all kinds of needs
  • #User friendly platform
  • #Fast and cheap
  • #Highest level of proficiency