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by Susan Pheiffer

Languages: English

Price (from): €1 / day

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About the trainer:

Born and bred in South Africa on a farm in the Limpopo region close to the Botswana border but obtain and international MBA through the University of Queensland Australia. The focus was on SHE and leadership. I have been married for nearly 41 years with three children and 5 grandchildren. In terms of my career, I love to engage with people and have implemented Behaviour Based Safety processes in mining companies, smelters, and other industry sectors. My passion is to make people enthusiastic about their safety, their work and to get in control of their future. In a strictly regulated environment, people tend to stop thinking for themselves and do not take responsibility and ownership for their actions or inactions. I have about 25 years’ experience in the SHE environment and have attended SHE conferences worldwide. On three occasions I was a presenter and I enjoy the interaction with colleagues worldwide.

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SHE: BBS by Susan Pheiffer

About the training

#Performance improvement – Production and Safety   #Saving lives, Fewer injuries, more contented employees and increased profits   #Legal compliance – ownership and less penalties

Behavior-based training and Risk awareness

Learning outcomes

What influence behavior?

Understanding how culture and perceptions influence behavior; Understanding how external factors and internal company factors influence behavior

Changing behavior

Changing behavior is a process over time

Quality of the change

Willingness to change influence the quality of the change; The benefits for both the employee and the company


  • The program for implementation usually stretch over 12 months depending on the size of the company

  • It entails a thorough analysis of the company’s policies, procedures and systems

  • A culture or some sort of survey to determine the current status of the perceptions of the employees

  • The development of the Behaviour Based Safety process – tailor made for the unique needs of the company

  • Training in the process

  • Implementaion of the process and tracking of change

  • Evaluation of correct implementation

  • Evaluation of performance improvement

  • Revision of process if needs to

Main benefits

  • #Wide collection of the biggest experts
  • #Filters for all kinds of needs
  • #User friendly platform
  • #Fast and cheap
  • #Highest level of proficiency

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