Imagine that your company is able to achieve a 30% increase in profitability, engagement and identified significant savings due to a record high staff retention, increased alignment across divisions and increased trust in leadership by 30%? Terri Kelly emerged as President and CEO of W.L. Gore & Associates through the vote of her peers. W.L. Gore & Associates is a multi-billion dollar enterprise, this organization pioneered the lattice organizational structure of management. Within this structure, associates emerge leaders on the basis of their ability to gain followers and the confidence and respect of their fellow colleagues. Their unique culture of work, having been profiled as an example of the future of management is fast becoming more widespread in today's organizational structures. The ‘lattice’ structure of organization adopted by W.L. Gore & Associates is responsible for their successes. Benjamin Franklin said, “Tell me and I forget, teach me and I remember, involve me and I learn.” In other words, involvement is the highest form of learning. I help leaders and organizations achieve increased retention, engagement and profitability up to 30% using civility to power change? Research out of Harvard University shows that social skills account for up to 85% of long term success in work and in life. How will your organization benefit from the training? Grace Etiquette Academy has 13 years of experience as Europe's leading executive presence coach, one of only 12 Master Civility Experts in the world. Value-added to organizations and communities by training individuals in the mastery of soft skills in impression management, development of self-confidence, cultivation of resilience, creation of personal impact, an exhibition of professional presence, good grounding in social intelligence and cultural competence. Ready to build a better Workplace? For your inquires or request to complete our Civility Culture assessment form, contact us. First choice for civility, executive presence & workforce reformation.