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WIN AND LET WIN - CONFLICT MANAGEMENT

by Aniko Fritz

Languages: English, Hungarian

Price (from): €700

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About the trainer:

Communication Teacher, Learning & Development and Recruitment Specialist, Business and Management Coach, Trainer with 500+ training days experience. Spent 10+ years at the multinational working environment as an HR professional, 5 years as freelancer trainer and coach. She is involved in the designing and delivery of soft skill development, behavioral event interviewing, talent management, management development topics. When designing a development program she puts a strong emphasis on preparatory work (through client management and participant interviews) in order to tailormade the program for best meeting learning expectations. Representing a gentle development attitude she focuses on mastering clients extant strengths.

As an MCPA certified coach, she enables clients to find and deploy their own ways and instruments in self-development.  Her structured mindset creates transparency in her clients functioning and enhances becoming their ”best self”. She provides service both in English and Hungarian language.

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WIN AND LET WIN - CONFLICT MANAGEMENT by Aniko Fritz

About the training

#interpersonaleffectiveness   #facingconflicts   #assertiveness   #businesssuccess   #iamokyouareok   #nonverbal   #conflictresolution   #conflicthandling   #conflictmanagement   #influence   #resilience   #stressmanagement   #sayno   #winwin

Conflicts are present in our every day, at work as well as in private life. Identifying, properly approaching and handling conflicts is a key to success in our interpersonal life. Escalated unresolved conflicts are a significant source of stress.  Identifying your conflict management style and learning effective methods to handle conflicts in a constructive manner will enhance your business and personal success.

Learning outcomes

Handle Conflicts

Identifying, approach and handle conflicts to achieve success in our interpersonal life.

Conflict Management Styles

Discover conflict management styles and learning effective methods to handle conflicts in a constructive manner

Program

  • Conflict definition and typology

  • Conflict vs Problem

  • 4 characteristics of conflicts

  • In conflict situation

  • Emotions/handling emotions

  • Conflict handling strategies (TKI self inventory test)

  • Conflict handling strategies (TKI self inventory test)

  • Assertiveness basics

  • The concept of ”I am ok, You are ok”

  • I message/ You message

  • The art of questioning

  • Powerful listening

  • Constructive feedbacks

  • Conflict handling methods

  • Discussion in pairs and in group

Main benefits

  • #Wide collection of the biggest experts
  • #Filters for all kinds of needs
  • #User friendly platform
  • #Fast and cheap
  • #Highest level of proficiency

More trainings of the trainer

POWER MESSAGING - PRESENTATION SKILLS

Need help?

Call or email us.

003618480515
info@trainergram.hu

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