Key Account Management & Development
by Laurence RidgesLanguages: English
Price (from): €1 / day
About the trainer:
Larry is an international trainer, coach, and facilitator with over 15 years’ experience working in the Talent and L&D space. Working across a number of sectors, Larry specializes in supporting organizations with their people processes to create an engaged and motivated workforce.
The world of work is changing and organizations need to evolve with it. The relationship between organization and employee is evolving into a collaborative partnership rather than a hierarchical one; and with expectations of both the workforce and leadership teams changing, so does the way we develop a successful working environment.
Larry dedicates his career to developing existing and future talent along with delivering high-level people projects that work with organizations in order to create a diverse and inclusive workplace that fosters high performance.
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Key Account Management & Development by Laurence Ridges
About the training
#Key Account Management #Development #Client relationship strategy #Time management
Strategic account management or key account management focuses on building strong and mutually beneficial relationships with the business’ clients.
Strategic account management will focus on the teams retaining clients and the associated revenue and profitability. To achieve this, teams need to adopt a consultative selling approach. Account managers build a detailed understanding of their customers’ requirements and help them reduce risk and improve their own business performance.
Helping grow this key skill across individuals combined with the use of a toolkit will enable the business to maximize its revenue opportunity. Below identifies the key areas of a 2-day workshop that will enable individuals to become more effective account managers.
Learning outcomes
Key Account Management
Understanding account management and what is involved; Successful account management and the importance of relationships;
And
Client relationship strategy – reviewing and assessing your client portfolio
Development
Developing your network within your clients; Become a trusted advisor rather than a supplier
Training
Time management – maximizing your account activity; o Time management – maximizing your account activity
Program
2-day workshop
Main benefits
- #Wide collection of the biggest experts
- #Filters for all kinds of needs
- #User friendly platform
- #Fast and cheap
- #Highest level of proficiency
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