Languages: English, Polish
Price (from): €4,000 / day
Dr. Malwina Bakalarska - Cultural Diversity Management Trainer & Consultant. She designs and conducts intercultural training, webinars & workshops for the public and private sector (eg. BNP Paribas, European Academy of Diplomacy, Laureate, Schneider Electric, Luxoft, Dupont, etc.) in Polish and English. The training is based on her own research projects conducted at the Institute of Mediterranean and Oriental Cultures of the Polish Academy of Sciences. She has traveled around Europe, Africa, Asia, and the Middle East for over 30 years. Author of publications on intercultural issues. Indexed in the Polish database of female experts ZnaneEkspertki.pl. After French and Chinese, she is currently learning Arabic. She trains creatively, with passion.
About the training
Global corporations, foreign expansion, international projects are today's business reality. Knowledge of the principles of intercultural Savoir-Vivre is a must to act effectively. Savoir-Vivre is a set of rules inscribed in the customs of a given country, which also permeates business behavior.
The challenges to which the workshop on the principles of intercultural Savoir-Vivre response are primarily the etiquette of business meetings. If your company organizes meetings with foreign contractors, business partners or employees of foreign branches of the corporate structure, each person involved in the organization of such meetings asks themselves: how to hand business cards, should greet guests with a gift, what to give at lunch, how to behave at the table so as not to offend members of delegations from outside our cultural circle and many other practical tips taking into account the diverse customs of European, African, Asian and Arab countries.
Awareness of ethnocentrism attitude as a barrier in intercultural relations
Knowledge of the principles of tactful behavior in business situations in accordance with the culture of the host country or the culture of fierce guests and colleagues
Skills related to business etiquette in the following situations: greetings and farewells; handing business cards and gifts; behavioural styles while conducting business conversations; tackling relevant small talk topics
Being self-confident in intercultural situations; -Being perceived as a professional in an international work environment
What is your cultural customs?
The way how you greet each other matters
Business cards & gifts – troublemakers
Dining and local restrictions
Small talks might be long talks sometimes
Regional dress code